EDGE PROTECTION SUPPORT

Frequently Asked Questions

Find answers about APAC edge protection systems, product selection, testing, ordering, shipping, private label supply and support for different types of buyers.

BROWSE FAQS

Find Questions by Topic

Choose a topic below or scroll through the page to find the information you need.

Products & System Selection

Product range, applications, fixing methods and installation.

Standards & Quality

Testing, technical documents, manufacturing and quality control.

Ordering & Samples

Pricing, MOQ, samples, payment and export documents.

OEM & Private Label

Drawings, samples, custom specifications, colours and branding.

For Rental & Hire

Durability, wall thickness, replacement parts and fleet compatibility.

For Distributors

Market selection, stock planning, sales support and product range development.

For Edge Protection Brands

Existing products, compatibility, private label and repeat supply.

PRODUCTS & SYSTEM SELECTION

Edge Protection Product FAQs

Start here if you are comparing systems, fixing methods or components.

What edge protection systems does APAC supply?

APAC supplies temporary edge protection systems for concrete frames, steel frames, formwork structures, stairs, excavation and trench works, pontoon decking, and other construction applications.

You can start with our Edge Protection Products page or review a system by application.

How do I choose the right edge protection system?

Start with the supporting structure, fixing position and site conditions. The barrier, post and attachment should then be selected as one system.

For example, you can review our Concrete Edge Protection, Steel Edge Protection and Formwork Edge Protection solutions.

What types of construction can APAC edge protection systems be used for?

Applications include concrete frame construction, steel structures, formwork, stairs, excavation and trench works, pontoon decking and other temporary edge conditions.

The fixing method should always be selected according to the actual structure.

Can I use edge protection without drilling into concrete?

In some applications, yes. Clamp-based or compression systems may reduce or avoid drilling where the structure allows this type of fixing.

You can review different clamps, bases and fixing options on our Edge Protection Attachments page.

How is an edge protection system installed?

Installation depends on the selected attachment and supporting structure. The fixing component is installed first, followed by the safety post and compatible barrier or guardrail.

Installation information can be provided for the confirmed system configuration.

Can I buy barriers, posts or attachments separately?

Yes. Complete systems can be supplied together, while individual components can also be ordered for replacement stock, system expansion or compatible existing equipment.

Browse our Barriers, Posts and Attachments.

STANDARDS & QUALITY

Testing and Quality FAQs

Product evidence should always be checked against the actual product and system configuration being supplied.

What standards are available for APAC edge protection systems?

APAC supplies products for different markets and project requirements. Depending on the product and configuration, relevant testing or technical documents may be available for requirements such as EN 13374 and AS/NZS 4994.1.

See our Certification & Testing page for available technical evidence.

Does one test report apply to every edge protection configuration?

No. Test reports normally relate to a specific tested product or system configuration.

Changes to barriers, posts, attachments, dimensions or fixing methods should be reviewed before the same test evidence is used.

How does APAC control product quality?

Product requirements are confirmed before production. Checks can include dimensions, welding, surface treatment, component fit, quantities, packing and final loading.

You can review the process on our Manufacturing & Quality page.

Where are APAC edge protection products manufactured?

APAC works with manufacturing partners in China for different edge protection products and production processes.

Product requirements, samples and quality checks are managed according to the confirmed supply requirements. See Manufacturing & Quality for more details.

ORDERING & SAMPLES

Ordering FAQs

How is the price of an edge protection system calculated?

Pricing depends on the product configuration, material, finish, quantity, packaging and other order requirements.

For complete systems, the number of barriers, posts, attachments and accessories also affects the total cost.

Do you have a minimum order quantity?

Yes. Minimum order requirements depend on the product, production method and order combination.

If you are planning a mixed product order or first stock order, send us your product list and quantities so we can review the order together.

Can I order a sample before placing a larger order?

Yes. Samples can be discussed for product checking, compatibility review or testing before a larger order.

Sample cost, packing and freight depend on the product and destination.

What payment terms are available?

Payment terms such as T/T or L/C can be discussed according to the order and cooperation requirements.

Final payment terms should be confirmed on the quotation or order documents.

What export documents can APAC provide?

Standard export documents may include the commercial invoice, packing list, bill of lading and certificate of origin where required.

Other product or technical documents can be discussed according to the order and destination market.

PACKING & DELIVERY

Shipping and Packing FAQs

How are edge protection products packed?

Packing depends on the product type, quantity and shipping method. Barriers, posts and attachments can be grouped and identified for easier loading, storage and handling.

Stillages can also be supplied for suitable products. See our Edge Protection Stillages.

How are shipping costs calculated?

Freight depends on product volume, weight, packing method, destination port and shipping conditions at the time of booking.

Product packing and container loading can be reviewed before the final shipping plan is confirmed.

How long does production and delivery take?

Lead time depends on the product type, quantity, finish, custom requirements and current production schedule.

Shipping time also depends on the destination and selected transport method. The estimated schedule should be confirmed before placing the order.

Can we use our own freight forwarder or shipping company?

Yes. Your nominated freight forwarder can be discussed during order and shipping preparation.

How do you reduce the risk of damage during shipping?

Packing method, component grouping, stillages where suitable and final loading checks can all help reduce handling problems during transport.

Packing should also consider how the goods will be unloaded and stored after arrival.

OEM & PRIVATE LABEL

Custom Product FAQs

Can APAC manufacture products from our drawings or samples?

Yes. Existing drawings, product samples and specifications can be reviewed before sample development or production.

See our OEM & ODM support for more information.

Can dimensions, connections or surface finish be changed?

Yes. Product dimensions, connection details, material requirements and surface finish can be reviewed according to the product and application.

Changes that affect system performance or compatibility should be checked before production.

Can you add our logo, colour and packaging?

Yes. Product colour, logo, labels, markings and packaging can be discussed according to the product and order requirements.

Can APAC help develop a new edge protection product?

Yes. New-product work can start from a drawing, sample, application requirement or product idea.

For a deeper private-label product range, see Edge Protection Systems for Brands.

FOR CONTRACTORS

Questions From Contractors

These questions focus on project selection, installation and site supply.

How do I choose an edge protection system for my project?

Start with the supporting structure, fixing position, construction sequence and areas that need protection.

Concrete frames, steel frames, formwork structures, excavation works and pontoon decking may require different fixing methods.

See Edge Protection Systems for Contractors for more project-focused information.

Can APAC help calculate the required quantities?

Yes. Project drawings, protected lengths, fixing spacing and system configuration can be reviewed to help prepare quantities for barriers, posts, attachments and accessories.

Can one project use more than one fixing method?

Yes. One project may include slabs, formwork, stairs, beams and other edge conditions.

Different attachments can be used where required while suitable barriers and posts may remain common across several areas.

Can the system be supplied in stages for a large project?

Yes. For larger projects, quantities and shipment planning can be discussed according to the construction programme and required delivery stages.

Working on a Construction Project?

Send us your drawings, site photos or protected lengths and we can review the structure, fixing method and system requirements.

FOR RENTAL & HIRE COMPANIES

Questions From Rental & Hire Companies

Rental fleets usually pay more attention to durability, repeated use, replacement parts and compatibility.

What should a rental company check when choosing edge protection equipment?

Important points include durability, tube wall thickness, wire diameter, welding, product weight, surface finish, replacement parts and compatibility with existing stock.

See Edge Protection Systems for Rental & Hire Companies for more information.

Can we specify wall thickness and material?

Yes. Wall thickness, material, wire diameter, dimensions, product weight and finish can be reviewed according to the product design and rental requirements.

Product strength and durability should also be balanced with practical handling weight.

Can replacement barriers, posts and clamps be ordered separately?

Yes. Individual components can be supplied when the correct product version and compatibility details are confirmed.

Browse Barriers, Posts and Attachments.

Do you supply stillages for rental fleets?

Yes. Stillages can help keep barriers, posts and other components organised during warehouse storage, transport and movement between projects.

See Edge Protection Stillages.

Building or Expanding a Rental Fleet?

We can review product specifications, durability, common components, replacement stock and stillage requirements for your fleet.

FOR DISTRIBUTORS

Questions From Edge Protection Distributors

Distributor support starts with the local market, stock range and information needed to sell the products.

Can APAC help us decide which products to stock first?

Yes. We can review your main customer groups, common construction methods, local applications and products already used in your market.

The aim is to help you start with a focused product range instead of stocking every available product.

See Edge Protection Systems for Distributors.

Do we need to stock the complete APAC product range?

No. You can start with a smaller core range and add more products as customer enquiries increase.

Where suitable, common barriers and posts can also be combined with different attachments to help reduce the number of SKUs you need to manage.

Can APAC provide sales and technical materials for our team?

Yes. Depending on the product, support can include product drawings, technical datasheets, installation information, product images, 3D models and available test documents.

These materials can help your team answer customer questions and prepare quotations more easily.

What if our customer asks for a product we do not currently stock?

Send us the application, drawing, site photo or product reference.

We can review whether an existing product fits the requirement or whether another configuration should be considered.

Can we discuss a longer-term distributor partnership?

Yes. Selected distributors can also discuss longer-term market cooperation and local support with APAC.

See our Be Our Distributor page.

Not Sure Which Products to Start With?

Tell us about your market, main customers and the products you already sell. We can review a more focused starting range with you.

FOR EDGE PROTECTION BRANDS

Questions From Edge Protection Brands

Brand customers usually need closer control over product specifications, compatibility, branding and repeat supply.

Can APAC manufacture from our existing drawings or samples?

Yes. Existing drawings, samples, specifications and product dimensions can be reviewed before sample development or production.

See Edge Protection Systems for Brands.

Can new products match our existing product range?

Important dimensions, pins, tubes, sockets and other connection details can be checked where compatibility with existing stock is required.

Samples or existing drawings may be needed for compatibility review.

Can products be supplied with our logo, colour and packaging?

Yes. Logo, product colour, labels, markings, product identification and packaging can be discussed according to your private-label requirements.

How do you keep repeat orders consistent?

Confirmed drawings, dimensions, connection details, finish, colour and packaging information can be kept as references for later production.

You can also review our Manufacturing & Quality process.

Looking for a Supply Partner Behind Your Brand?

We can review existing products, new product development, private-label requirements and repeat supply for your edge protection range.

Still Have a Question About Edge Protection?

Send us your project drawings, product specifications, existing system details or purchasing requirements. We can review the question with you and help identify the next step.